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Tourism Business English Camp (Advance Course)

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Regular Lesson



Teacher
Ms. Joanni M
University of Santo Tomas
Major: College of Tourism and Hospitality Management
Master: MBA


Teacher
Ms. Angelica G
De La Salle University – Dasmariñas
Major: Tourism and Hospitality

Teacher
Ms. Ira R
Far Eastern University
Major: Science in Tourism Management

Teacher
Ms. MJ R
University of Santo Tomas
Major: AB Journalism


Activity



Teacher
Ms. Kate M
Saint Gabriel College
Major: Nurse



Teacher
Ms. Janine S
Benguet State University
Major: Nurse

Preparatioin
Preparation for self-introduction at orientation (3-5 min).
 1. Name, age and hometown
 2. Hobbies
 3. Future goals (What do you want to be)
 4. Foreign countries you’d like to visit
March 1 (Mon)
1st Class: 9:00 – 10:00JPT / Ms. Florence Orientation, Self-introduction
 (8:00 – 9:00PHT)
 Lecture by Ms. Florence about “Tourism Education in the Philippines”
2nd Class: 10:30 – 11:30JPT / Ms. Angelica Unit 1, Unit 2
 (9:30 – 10:30PHT)
 Contents: Booking a room / Modifying a booking
3rd Class: 12:30 – 13:30JPT / Ms. Florence, Ms. Angelica, Ms. MJ
 (11:30 – 12:30PHT)
 Training: Note (Day 1)/Download
 Practice 1

 Practice 2

NOTICE FOR CHANGE OF INSTRUCTOR
Dear participants,

We apologize for the short notice, but due to health reasons, the instructor for the lecture has been changed from Ms. Florence to a sub teacher. We ask for your understanding in this matter.

March 2 (Tue)
1st Class: 9:00 – 10:00JPT / Ms. Angelica Unit 3, Unit 4
 (8:00 – 9:00PHT)
 Contents: Checking in a guest / Telephone etiquette
2nd Class: 10:30 – 11:30JPT / Ms. Angelica Unit 5, Unit 6
 (9:30 – 10:30PHT)
 Contents: Handling complaints 1 / Handling complaints 2
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training: Note (Day 2)/Download
 Practice 1

 Practice 2


Assignment #1
Prepare some information to discuss the following topics in English at Activity 1:
March 3 (Wed) / Activity 1 Let's talk together
1st Class: 9:00 – 10:00JPT
 (8:00 – 9:00PHT)
Topic: What is your life like?
 (1) Self-introduction (10min)
 (2) How did your school life change before and during the pandemic? (20min)
 (3) Things I can’t wait to do this Spring. (ex. Best places to visit during spring time, Spring food, etc) (20min)
 (4) Wrap up (10min)
2nd Class: 10:30 – 11:30JPT 
 (9:30 – 10:30PHT)
Topic: Please tell me!
 (1) My favorite Anime (25min)
 - Tell us something about your favorite anime.
 - What’s the story about?
 - For you, who’s the best or the worst character?
 (2) How are you learning English language? (Do you learn it by yourself and doing your own method? Please share.)
 (3) Wrap up (10min)
3rd Class: 12:30 – 13:30JPT 
 (11:30 – 12:30PHT)
Topic: Let’s think!
 (1) Let’s talk about your future job! (40min)
 - Imagine yourself working, and tell us how will it be like?
 - How do you see your self in 5 years from now, where are your working and what are you doing?
 - How do you see your self in 10 years from now, where are your working and what are you doing?
 (2) Wrap up (20min)


March 4 (Thur)
1st Class: 9:00 – 10:00JPT / Ms. Joanni Unit 7, Unit 8
 (8:00 – 9:00PHT)
 Contents: Handling complaints 3 / Handling complaints 4
2nd Class: 10:30 – 11:30JPT / Ms. Angelica Unit 9, Unit 10
 (9:30 – 10:30PHT)
 Contents: Checking out guests / Welcoming guests & giving information
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training: Note (Day 3)/Download
 Practice 1

 Practice 2

March 5 (Fri)
1st Class: 9:00 – 10:00JPT / Ms. Angelica Unit 11, Unit 12
 (8:00 – 9:00PHT)
 Contents: Suggesting activities / Organizing mode of transport
2nd Class: 10:30 – 11:30JPT / Ms. Joanni Unit 13, Unit 14
 (9:30 – 10:30PHT)
 Contents: Handling complaints / Receiving guest requests
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training: Note (Day 4)/Download
 Practice 1

 Practice 2

March 8 (Mon)
1st Class: 9:00 – 9:30JPT Discussion / Ms. Angelica, 9:30 – 10:00 Lecture / Ms. Kate(8:00 – 9:00PHT)
Title:On the Job Training for Tourism Students (Discussion)

Title:Travel goals after pandemic (Lecture)

2nd Class: 10:30 – 11:30JPT / Ms. Joanni Unit 15, Unit 16
 (9:30 – 10:30PHT)
 Contents: Politely entering a guest room / Handling guest complaint
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training: Note (Day 5)/Download
 Practice 1

 Practice 2

March 9 (Tue)
1st Class: 9:00 – 10:00JPT / Ms. Angelica Unit 17, Unit 18
 (8:00 – 9:00PHT)
 Contents: Introducing fitness equipment / Booking a message
2nd Class: 10:30 – 11:30JPT / Ms. Joanni Unit 19, Unit 20
 (9:30 – 10:30PHT)
 Contents: Introducing hot spring rules / Taking an order
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training:
Note (Day 6)_ver2/Download
 Practice 1

 Practice 2

Assignment #2
Create a slide show of a tourist attractions that you would recommend to your friends. Japanese students are to introduce a sightseeing spot in Japan and Filipino students are to introduce a sightseeing spot in the Philippines. Each student will have about 15 minutes to present at Activity 2, including Q&A. You may introduce as many places as you like.
March 10 (Wed) / Activity 2
1st Class: 9:00 – 10:00JPT 
 (8:00 – 9:00PHT)
Presentation #1 / 3 students (20min x 3)
2nd Class: 10:30 – 11:30JPT 
 (9:30 – 10:30PHT)
Presentation #2 / 3 students (20min x 3)
3rd Class: 12:30 – 13:30JPT 
 (11:30 – 12:30PHT)
Topic: Let’s talk more!
 (1) Free conversation, 1 on 1 between Japanese students and Filipinos students (15min x 3)
 (2) Group free conversation, wrap up (15min)
March 11 (Thur)
1st Class: 9:00 – 10:00JPT / Ms. Angelica Unit 21, Unit 22
 (8:00 – 9:00PHT)
 Contents: Delivering an order / Handling a complaint
2nd Class: 10:30 – 11:30JPT / Ms. Joanni Unit 23, Unit 24
 (9:30 – 10:30PHT)
 Contents: Coffee shop / Casual dining restaurant
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training: Note (Day 7)_ver2/Download
 Practice 1

 Practice 2

March 12 (Fri)
1st Class: 9:00 – 10:00JPT / Ms. Angelica Unit 25, Unit 26
 (8:00 – 9:00PHT)
 Contents: Izakaya / Barbeque restaurant
2nd Class: 10:30 – 11:30JPT / Ms. Joanni Unit 27, Unit 28
 (9:30 – 10:30PHT)
 Contents: Fine dining restaurant / Fine dining restaurant Handling requests
3rd Class: 12:30 – 13:30JPT Training / Ms. Angelica, Ms. MJ, Ms. Ira
 (11:30 – 12:30PHT)
 Training: Note (Day 8)_ver2/Download
 Practice 1

 Practice 2


Japanese students: 13:30 – 13:50 Meeting

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