Tourism Business English Camp (Advance Course)

Preparation for self-introduction at orientation (3-5 min).
　1. Name, age and hometown
　2. Hobbies
　3. Future goals (What do you want to be)
　4. Foreign countries you’d like to visit

1st Class:　9:00 – 10:00JPT / Ms. Florence　Orientation, Self-introduction
　(8:00 – 9:00PHT)
　Lecture by Ms. Florence about “Tourism Education in the Philippines”
2nd Class:　10:30 – 11:30JPT / Ms. Angelica　Unit 1, Unit 2
　(9:30 – 10:30PHT)
　Contents: Booking a room / Modifying a booking
3rd Class:　12:30 – 13:30JPT / Ms. Florence, Ms. Angelica, Ms. MJ
　(11:30 – 12:30PHT)
　Training: Note (Day 1)/Download
　Practice 1

　Practice 2

1st Class:　9:00 – 10:00JPT / Ms. Angelica　Unit 3, Unit 4
　(8:00 – 9:00PHT)
　Contents: Checking in a guest / Telephone etiquette
2nd Class:　10:30 – 11:30JPT / Ms. Angelica　Unit 5, Unit 6
　(9:30 – 10:30PHT)
　Contents: Handling complaints 1 / Handling complaints 2
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training: Note (Day 2)/Download
　Practice 1

　Practice 2

Prepare some information to discuss the following topics in English at Activity 1:

1st Class:　9:00 – 10:00JPT
　(8:00 – 9:00PHT)
Topic: What is your life like?
　(1) Self-introduction (10min)
　(2) How did your school life change before and during the pandemic? (20min)
　(3) Things I can’t wait to do this Spring. (ex. Best places to visit during spring time, Spring food, etc) (20min)
　(4) Wrap up (10min)
2nd Class:　10:30 – 11:30JPT　
　(9:30 – 10:30PHT)
Topic: Please tell me!
　(1) My favorite Anime (25min)
　- Tell us something about your favorite anime.
　- What’s the story about?
　- For you, who’s the best or the worst character?
　(2) How are you learning English language? (Do you learn it by yourself and doing your own method? Please share.)
　(3) Wrap up (10min)
3rd Class:　12:30 – 13:30JPT　
　(11:30 – 12:30PHT)
Topic: Let’s think!
　(1) Let’s talk about your future job! (40min)
　- Imagine yourself working, and tell us how will it be like?
　- How do you see your self in 5 years from now, where are your working and what are you doing?
　- How do you see your self in 10 years from now, where are your working and what are you doing?
　(2) Wrap up (20min)

1st Class:　9:00 – 10:00JPT / Ms. Joanni　Unit 7, Unit 8
　(8:00 – 9:00PHT)
　Contents: Handling complaints 3 / Handling complaints 4
2nd Class:　10:30 – 11:30JPT / Ms. Angelica　Unit 9, Unit 10
　(9:30 – 10:30PHT)
　Contents: Checking out guests / Welcoming guests & giving information
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training: Note (Day 3)/Download
　Practice 1

　Practice 2

1st Class:　9:00 – 10:00JPT / Ms. Angelica　Unit 11, Unit 12
　(8:00 – 9:00PHT)
　Contents: Suggesting activities / Organizing mode of transport
2nd Class:　10:30 – 11:30JPT / Ms. Joanni　Unit 13, Unit 14
　(9:30 – 10:30PHT)
　Contents: Handling complaints / Receiving guest requests
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training: Note (Day 4)/Download
　Practice 1

　Practice 2

1st Class:　9:00 – 9:30JPT Discussion / Ms. Angelica, 9:30 – 10:00 Lecture / Ms. Kate(8:00 – 9:00PHT)
Title:On the Job Training for Tourism Students (Discussion)
Title:Travel goals after pandemic (Lecture)

2nd Class:　10:30 – 11:30JPT / Ms. Joanni　Unit 15, Unit 16
　(9:30 – 10:30PHT)
　Contents: Politely entering a guest room / Handling guest complaint
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training: Note (Day 5)/Download
　Practice 1

　Practice 2

1st Class:　9:00 – 10:00JPT / Ms. Angelica　Unit 17, Unit 18
　(8:00 – 9:00PHT)
　Contents: Introducing fitness equipment / Booking a message
2nd Class:　10:30 – 11:30JPT / Ms. Joanni　Unit 19, Unit 20
　(9:30 – 10:30PHT)
　Contents: Introducing hot spring rules / Taking an order
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training:
Note (Day 6)_ver2/Download
　Practice 1

　Practice 2

Create a slide show of a tourist attractions that you would recommend to your friends. Japanese students are to introduce a sightseeing spot in Japan and Filipino students are to introduce a sightseeing spot in the Philippines. Each student will have about 15 minutes to present at Activity 2, including Q&A. You may introduce as many places as you like.

1st Class:　9:00 – 10:00JPT　
　(8:00 – 9:00PHT)
Presentation #1 / 3 students (20min x 3)
2nd Class:　10:30 – 11:30JPT　
　(9:30 – 10:30PHT)
Presentation #2 / 3 students (20min x 3)
3rd Class:　12:30 – 13:30JPT　
　(11:30 – 12:30PHT)
Topic: Let’s talk more!
　(1) Free conversation, 1 on 1 between Japanese students and Filipinos students (15min x 3)
　(2) Group free conversation, wrap up (15min)

1st Class:　9:00 – 10:00JPT / Ms. Angelica　Unit 21, Unit 22
　(8:00 – 9:00PHT)
　Contents: Delivering an order / Handling a complaint
2nd Class:　10:30 – 11:30JPT / Ms. Joanni　Unit 23, Unit 24
　(9:30 – 10:30PHT)
　Contents: Coffee shop / Casual dining restaurant
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training: Note (Day 7)_ver2/Download
　Practice 1

　Practice 2

1st Class:　9:00 – 10:00JPT / Ms. Angelica　Unit 25, Unit 26
　(8:00 – 9:00PHT)
　Contents: Izakaya / Barbeque restaurant
2nd Class:　10:30 – 11:30JPT / Ms. Joanni　Unit 27, Unit 28
　(9:30 – 10:30PHT)
　Contents: Fine dining restaurant / Fine dining restaurant Handling requests
3rd Class:　12:30 – 13:30JPT　Training / Ms. Angelica, Ms. MJ, Ms. Ira
　(11:30 – 12:30PHT)
　Training: Note (Day 8)_ver2/Download
　Practice 1

　Practice 2

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Japanese students: 13:30 – 13:50 Meeting